FREE SHIPPING ON ORDERS OVER $60*!
*ONLY AVAILABLE IN THE CONTINENTAL US
NICOLE ANISTON IS THE NEW FLESHLIGHT GIRL!

Frequently Asked Questions

A.

Many uncut men enjoy using the Fleshlight without any problems. While applying an adequate amount of lubricant is crucial for everyone, uncut men generally have a smoother experience when using a more liberal amount. Uncut men tend to favor the Original Fleshlight product because it is completely smooth so that the foreskin has nothing to get caught on. It's argued that the movement of the foreskin on the penis head is more sexually arousing than textures and requires less manual stimulation. Some uncut men have suggested the use of bands/rings or even a condom to keep the foreskin pulled tightly back. This, of course, is simply a personal preference – the use of a condom is never required.

A.

Top five reasons:

  1. You're in control. Whenever you want, however you like, the Fleshlight sexual gratification alternative is there to fulfill your sexual fantasies and meet your desires.
  2. Nothing is closer to the real thing. Our soft, pliable, non-vibrating SuperSkin sleeve has been designed to provide the most realistic intercourse simulation known to man.

  3. Improve stamina & performance. Whether you're a real Casanova or just a rookie to the game, there is always room for improvement. Test your skills, practice new techniques, and test how long you can last in one of our specially designed inserts, created for maximum sensation.

  4. Practice safe sex. The Fleshlight was created, in part, to address the risks associated with promiscuity, the spread of STDs (sexually transmitted diseases), and unwanted pregnancy. Whether you're having trouble finding a safe partner or waiting for the right one to come along, the Fleshlight offers a safe and satisfying means for expressing your sexuality.

  5. Lifetime of pleasure. With proper use and care, the Fleshlight will last you a lifetime. If only it were that easy with real sexual partners.

A.

Our soft, pliable, non-vibrating Real Feel Super Skin® sleeve is made from a patented, high-quality material designed to replicate the sensation of penetrative sex. The molded sleeve comes housed in an attractive and sturdy canister that resembles an ordinary flashlight, allowing for simple and discreet storage. It's easy to use and clean, and is 100 percent safe. With proper usage your Fleshlight will give you a lifetime of enjoyment!

A.

The Fleshlight is approximately 10 inches in length and 3.5 inches in diameter with an insertable length of 9.5 inches and most textures can accommodate men with a girth up to 7 inches.

A.

No. The Fleshlight does not require batteries or electricity to function.

A.

No. The Fleshlight material is a company secret covered by a series of US patents. No other sex products are built with the same feel and durability as the Fleshlight. Words can not explain this one of a kind product!

A.

Warm your Fleshlight sleeve by removing it from the case and running warm water through the sleeve for about 5 minutes. If necessary, drain the water and repeat the process with new warm water. Do NOT boil or microwave your sleeve! Shake off the water and replace the sleeve in the Fleshlight case, adjust the tightness of the cap at the bottom to control the suction of the sleeve, and finish by applying a liberal amount of lubricant to the Fleshlight and yourself. If the Fleshlight still feels too cold to you, then next time try warming the lube in the sink/tub at the same time as the sleeve. The Fleshlight is now ready for use. For more suggestions check out the Discussion Board.

A.

Simply rinse your Fleshlight sleeve with warm water from your sink and allow time for both to dry before storing. Do NOT use soap to clean your sleeve. For tough cleaning, we suggest using a little isopropyl alcohol. To maintain that soft feel, sprinkle a liberal amount of corn starch on the sleeve and shake off the excess powder. We do NOT recommend the use of talcum or baby powder. NOTE: Powdering an Ice Fleshlight with anything other than corn starch will cause it to cloud over.

A.

Shake out as much water as possible and place the sleeve in a well ventilated area, like next to a fan or a/c duct. For quick drying, slide a thin lint-free cloth/towel through it from one end to the other. When you return it to the case, make sure to leave the end caps loose so that air can continue to circulate.

A.

Yes, you can use the Fleshlight in the shower/tub. While there is no problem with soaking the Fleshlight in water, make sure soap does not come in contact with it. The soap will damage your Fleshlight. The soap will also burn if you are using your Fleshlight and it enters your penis.

A.

While there is no need to use a condom with the Fleshlight (as long as you do not share your Fleshlight!), doing so will not harm the Fleshlight or yourself.

A.

Cases can be purchased separately here.

A.

Yes, all of our Masturbation Sleeves are for use with the Fleshlight case. We recommend purchasing a case for each sleeve in order to make storage as convenient as possible, but you may opt to use several sleeves with just one case.

A.

Pink and Ice (Clear) are the colors currently available. The Ice sleeves are not powdered during the manufacturing process to obtain maximum clearness, this and the lack of pigment leaves the ice masturbation sleeves slightly stickier than the others.

A.

Your sleeve is NOT defective. It may be stored in its tacky state. When it comes time for using the Fleshlight, just rinse it in warm water, let it dry, and then apply lubricant. If you prefer to keep your sleeve as smooth as possible, simply powder the sleeve with a bit of corn starch.

A.

Unfortunately we are not able to accommodate special requests of this nature.

A.

The Endurance Jack was designed to prolong sex and help you develop your sexual stamina and technique.

A.

No, the Endurance Jack is only available with a case.

A.

No, these are fixed sizes. You may however choose which orifice you would like. The Wonder Wave, Speed Bump, and Super Ribbed sleeves internal dimensions are all roughly 1/2 inch (13 mm) in diameter. Each varies slightly dependent upon the texture of the inside canal.

A.

Yes, the BYO does include a case.

A.

We recommend the use of water-based lubricants only. Oil-based / Peteroleum-based / Silicone based lubricants should NOT be used, since they will slowly destroy the Fleshlight material over time. Sleeves damaged by use of oil-based / Peteroleum-based / Silicone based lubricants are not eligible for exchange or refund. Read through the Discussion Board to hear other users recommendations, but be advised that we only recommend the use of water-based lubricants.

A.

This occasionally occurs when the sleeves have been stored in non-ventilated places while wet. Use a liberal amount of isopropyl alcohol to clean the sleeve.

A.

Men of all ages are discovering Fleshlight everyday! Reported ages vary from the early 20s to late 50s. The reasons for joining vary as much as the ages and Fleshlight welcomes all over the age of 18.

A.

You may place an order online through the website or you may call in to 888-804-4453 or +1-512-865-5266 (toll free) for international orders and we can place the order for you over the phone. You do not need to create an account to place an order.

A.

We use your personal information only for billing and shipping. Information is never sold, rented or shared with any other service or company! Besides your order, you will not receive any additional catalogs, mailings, or emails from ILF Inc.

A.

Your personal information will be protected by the worlds most advanced encryption technologies. The padlock on the bottom of your browser status bar ensures your order will be securely processed.

A.

Credit card numbers and personal information is destroyed after product is successfully shipped.

A.

Purchases made by credit card or online check will read on your statement as "ILF Inc.” or “Interactive Life Forms,” depending on your financial institution.

A.

Contact Us via phone or email.

A.

Credit card payments may be declined for any number of reasons. The best way to determine the cause of the failure is to contact the bank that issued your credit card. Otherwise, feel free to Contact Us via phone or email to review your order and attempt to process the transaction again.

A.

Once an order is placed, you will receive an initial email with the order receipt. A second email will be sent with your assigned tracking number once the order has been completed and shipped. Be aware that it will be an additional 24-48 hours before UPS.com or USPS.com will be able to offer accurate tracking information.

Important: If you have submitted an invalid email address you will not receive automated notifications. Email addresses can not be modified once an order is submitted.

A.

Use your desired method listed on Contact Us page.

A.

Visit our Returns section.



Domestic Orders (within the United States)

  • Methods of payment:
  • Online Credit Card Payment
    Online Check Payment
    Money Order
    Pre-paid Gift Card

  • Online Credit Card Payment

  • We accept Visa, Mastercard, Discover and American Express credit cards. Check and debit cards that carry the Visa or Mastercard logo are also accepted. To make a payment online using your credit card, while in the shopping cart select "Credit Card" and then click "Proceed to Checkout". Complete the form in its entirety! Credit cards are generally processed within 3-5 minutes of receipt. If we encounter difficulty processing your payment, you will be contacted via email. Once payment is received, all orders will ship within 1-3 business days.

    * Please note that larger orders may be delayed due to additional verification needed to ensure that the order is legitimate and that the card holder has authorized the transaction. ILF, Inc. is committed to protecting consumers from credit card fraud and act in the best interest of the consumer in attempting to verify transactions of this type. We apologize for any delays this may cause our customers.

  • Online Check Payment
  • Online check payments must be in US dollars and drawn from a US bank. To make a payment online using an online check, while in the shopping cart select "Online Check," then fill in your Account #, Routing # and the check number you will be using for this order and click "Proceed to Checkout". Remember that you will need to void the physical check and not use it for any other transactions or it could cause the payment to not go through successfully. Online check orders take 5-10 business days to receive approval. Orders will not ship until payment is finalized.

  • Money Order
  • Money orders must be in US dollars. For your protection, we do not accept cash payments or personal/business checks. Use the mailing address listed on Contact Us.

    To make a payment using a money order, while in the shopping cart select "Money Order" and then click "Proceed to Checkout". Be sure to print out your order and record the total amount due and the order number. Make payments payable to ILF, Inc. Be sure to record your name (the one you used when you placed your order) and your order number on the money order. For your protection, we suggest that all payments are sent via a traceable carrier. Orders will not ship until payment is received and processed. Payments made by money order will ship within 1-3 business days from the date of receipt.



    International Orders (outside of the United States)

  • Methods of payment:
  • Online Credit Card Payment
    Money Order

  • Online Credit Card Payment

  • (Follow the same directions for Domestic "online credit card payments")
    Note: We are unable to accept Maestro credit cards.

  • Money Order
  • (Follow the same directions for Domestic "Money Order")

    A.

    Free shipping is offered on Domestic United States Ground Shipped orders only. IE: Orders within the continent of US. This is offered via UPS ground. Free shipping is not valid on any air freight service. Free shipping is offered on these qualifying orders once the order value reaches $60 USD. This amount can change from time to time, based on current promotions.

    A.

    Most tracking numbers will be track-able within 24 hours of receipt of the email notification. If you received your tracking number and you've allowed 24-48 hours for UPS/USPS to update their tracking information and still are not able to track your package, Contact Us.

    A.

    No, we do not ship to freight forwarders.

    A.

    No, we do not require a signature for delivery.

    A.

    Carriers may leave the package with an apartment management office or even on your front/back porch if the driver deems that the area is secure enough to leave the package. Otherwise, a notice will be posted that a delivery attempt was made and it will offer a variety of ways for you to obtain your order.

    A.

    All orders are shipped in a plain, cardboard box. The shipping label will identify the shipper as ILF, LLC. and will not reference "Fleshlight.com", "Sex Toy" or any other identifying description related to products designed for adults.

    A.

    Contact Us to make changes to your shipping address.

    A.

    Contact Us to change or cancel your order; we make no guarantee that the change can be made before the order ships. We regret any inconvenience this may cause you.

    A.

    Once you've received your package, contact us for an RMA number. DO NOT OPEN THE BOX! Simply write the RMA number on the box and ship the package to our facility. Use the address on Contact Us.

    A.

    If a package is refused upon delivery and returned to our facility without an RMA number, the product value will be refunded upon receipt.

    A.

    Afghanistan, Anguilla, Antigua & Barbuda, Argentina, Bahamas, Bahrain, Barbados, Belize, Bermuda, Bolivia, Bonaire, Brazil, Canary Island, Cayman Islands, China, Columbia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, French Guiana, French Polynesia, Ghana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Jamaica, Jordan, Korea, Kuwait, Lebanon, Lesotho, Malaysia, Mexico, Montserrat, Morocco, Namibia, Nicaragua, Nigeria, Oman, Pakistan, Paraguay, Peru, Philippines, Qatar, Rwanda, Russian Federation, Saudi Arabia, Sri Lanka, St. Barthelemy, St. Eustatius, St. Kitts/Nevis, St. Lucia, St. Martin, St. Vicente, Suriname, Tanzania, Thailand, Trinidad & Tobago, Turks & Caicos, United Arab Emirates, Venezuela, Vietnam, Virgin Islands, Ukraine, UK Virgin Island-Virgin Gorda, Yemen



    Domestic Orders (within the United States)

  • How are domestic orders shipped?
  • All orders are shipped via UPS unless we are shipping to a PO Box or an APO address - these will ship via USPS.

  • How long does shipping take?
  • Our facility ships packages Monday through Friday.
  • UPS operates Monday through Friday.
  • Priority orders (Next-Day Air, 2nd-Day Air, and 3-Day Select) placed by 1PM Central time, Monday-Friday, will ship the same day, pending finalization of payment.
  • Priority orders placed after 1PM will ship on the next business day, pending finalization of payment.
  • All other orders are generally processed within 24 business hours; however, we reserve the right to ship these orders in 1-3 business days from the date that payment is finalized.
  • Any order delayed due to payment failure, changes requested by the customer, incomplete/incorrect shipping address, or back-ordered items will not be eligible for a partial shipping refund, and may result in increased processing time.

  • UPS Ground
    Standard shipping typically takes 1-5 business days to be delivered throughout the US. Prompt, dependable, cost-effective shipping; An economical choice for your shipment.

    UPS 3 Day Select
    Delivery is guaranteed by the end of the third business day. An ideal mix of economy and guaranteed delivery; Perfect for less time-sensitive shipment; Three free delivery attempts. UPS 3 Day Select is offered only in the 48 contiguous states.

    UPS 2nd Day Air
    Select this alternative to overnight shipping when you have the flexibility to allow an extra day. Delivery is guaranteed by the end of the second business day. Some locations in Alaska and Hawaii require additional transit time. Ideal for shipments that do not need overnight service; guaranteed second-day delivery (excluding Alaska and Hawaii).

    UPS Next Day Air
    Guaranteed delivery next business day by 10:30 a.m., 12:00 noon, or end of day, depending on destination. Ideal for shipments that must arrive earlier in the business day; guaranteed service provides assurance of on-time delivery.



    International Orders (outside of the United States)

  • How are orders shipped to International Locations?
  • All orders are shipped via UPS unless we are shipping to a PO Box or an APO address - these will ship via USPS.

  • Why is my country on the "Do Not Ship" list?
  • Countries on the list are there because, in our experience, orders shipped to those countries have been confiscated by customs and are not delivered to the client or returned to our facility. The "Do Not Ship" list is subject to change at any time.

  • Are duty fees included in the shipping price?
  • International orders may be subject to additional customs fees and duties. We do not include these additional costs as a part of the total amount.

  • How will the items be declared in customs?
  • We will declare the actual product value to customs, but name declarations are assigned per the following:

    Fleshlight Sleeve = Rubber Sleeve
    Fleshlight Case = Plastic Housing
    Lubricant = Water-Based Liquid
    Vibrators = Personal Massagers
    Mr. Limpys = Rubber Mold

  • Can you ship my item as a "gift"?
  • Requests to ship your order as a "gift" will not be honored.

    UPS Worldwide Express Saver
    Meet delivery requirements with this guaranteed, afternoon delivery service. Most International deliveries typically take from 2-5 business days, but are not guaranteed due to the fact that the package may take longer than expected to get through customs; for Asian countries deliveries can take anywhere from 3-7 business days for the same reason. Door-to-door service with in-house customs clearance; up to three delivery attempts.

    UPS Worldwide Express
    Take advantage of this faster one-to-three day shipping service with guaranteed morning delivery times throughout the world. Delivery by 10:30 a.m. or 12:00 noon; second business day delivery to Europe; delivery within two or three business days to Asia. Door-to-door service with in-house customs clearance; up to three delivery attempts.

    A.

    All items that are unopened and unused can be returned for product value. We will NOT accept opened/used items for return. All items must be returned within 30 days from the date the item is delivered for a product value refund. If you have any questions regarding a return please contact us using any of the methods listed on our Contact Us page before returning any products as any used products that are returned will be thrown away and no refund or reship will be issued.

    A.

    ILF, INC
    Attn: Returns
    7000 Burleson Road, Building C
    Austin, TX 78744

    Make sure you contact us for a RMA number to return unopened merchandise before you send the item(s) back to us. We cannot accept returned merchandise that arrives without an RMA number on the outside of the package!

    A.

    If you opened the item but it is defective or if it is not the item you purchased please call our customer service department at 888-804-4453 so we can resolve the issue for you. We will need to see pictures to verify it is a defect or the incorrect item. Once pictures verify it is a defect or the wrong item we will send a replacement at our expense. We do not need the incorrect/defective item(s) back.

    *** You must contact us within 90 days of delivery for us to replace a defective/incorrect item. After 90 days we will not replace nor refund defective/incorrect items. ***

    A.

    If you would like a refund on an unopened item(s), please contact us to obtain an RMA number. We do not cover the shipping costs for returning an order to us. After we receive your return and inspect the returned merchandise, we will reimburse your credit card for the purchase price of the item as long as it is unopened/unused, less the original shipping fee.

    Please allow us 10 business days from the time we receive your item to process your return.

    Remember that we will not issue a partial product value refund on package deals; they must be returned all together! Any items that are returned to us used or opened will simply be disposed of and we will not issue a refund for them.

    *** Please be aware that we cannot accept return merchandise that arrives without an RMA number on the outside of the package. ***

    INTERACTIVE LIFE FORMS, LLC
    TERMS OF USE

    Effective as of November 1st, 2012


    This agreement applies to the Interactive Life Forms, LLC’s (referred to herein as “ILF,” “we” or “us”) website located at www.fleshlight.com, www.Fleshlight.com, www.fleshlightgirls.com, www.fncash.com and www.fleshlightdistribution.com and all associated sites linked to the foregoing by ILF, its subsidiaries and affiliates, including ILF sites around the world (collectively, the “Site”). The Site is the property of ILF and its licensor.

    THE TERMS OF USE SET FORTH BELOW (THE "TERMS") GOVERN YOUR USE OF THE SITE VIA THE INTERNET, THE WORLD WIDE WEB, MOBILE NETWORKS, OR ANY OTHER COMMUNICATION METHODS NOW KNOWN OR IN THE FUTURE DEVELOPED. IN CONSIDERATION FOR ACCESS TO AND/OR USE OF THE SITE, YOU ("YOU", “YOUR”, “USER”, OR, COLLECTIVELY, "USERS”) AGREE TO READ THE TERMS CAREFULLY BEFORE ACCESSING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE TERMS, AND YOU AGREE TO BE BOUND BY THE TERMS. THE TERMS ARE A LEGAL CONTRACT BETWEEN YOU AND ILF, AND GOVERN YOUR ACCESS TO AND/OR USE OF THE SITE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, CLOSE THE SITE DOWN IMMEDIATELY AND DO NOT ACCESS OR OTHERWISE USE THE SITE OR ANY INFORMATION CONTAINED ON THE SITE OR OBTAIN ANY GOODS, SERVICES OR PRODUCTS FROM US.

    I.  Definitions

    a.

    “Affiliate” means any business entity with which ILF has a business or contractual relationship, including, but not limited to, agents, partners, associates, and parent or subsidiary entities.

    b.

    “Content” means any intellectual property, data, or communications Transmitted by ILF, Users, or Third Parties via the Site including, but not limited to, articles, audio, blog postings, comments, documents, editorial content, featured site profiles, files, images, listings, logos, messages, music, photos, postings, questions and answers, ratings, recommendations, reviews, sounds, site profiles, tags, text, trademarks, or videos.

    c.

    “Customer” means a User who has purchased a product.

    d.

    “Customer Account” means a Customer who has opted to create a unique account on the Site in order to store their Customer Data and allow the Site to provide additional services.

    e.

    “Customer Data” means personally identifiable information voluntarily Transmitted by a User to the Site in order to purchase a product.

    f.

    “Fleshlight Community” means the collective membership of the Forum and Fleshlight Videos.

    g.

    “Forum” means the interactive portion of the Site by which Users can Transmit written, graphic, and video based Content for the access and/or use of other Users and access and/or use written, graphic, and video based Content Transmitted by other Users.

    h.

    “Fleshlight Videos” means an interactive portion of the Site by which Users can Transmit video and image based Content for the access and/or use of other Users and access and/or use video and image based Content Transmitted by other Users.

    i.

    “Fleshlight Videos Account” means a personal account created by a User who has Registered with Fleshlight Videos.

    j.

    “Fleshlight Videos Member” means a User that has Registered a Fleshlight Videos Account.

    k.

    “Forum Member” means a User that has Registered with the Forum.

    l.

    “Forum Membership” means a personal account created by a User who has Registered with the Forum.

    m.

    “ILF Content” means Content generated by ILF.

    n.

    "ILF Technology" means the past, present and future intellectual property comprising the Site, including, but not limited to, all software, code processes, algorithms, user interfaces, know-­‐how, techniques, organization, designs, text, images, photographs, illustrations, audio or video material, artwork, graphic material, podcasts, advertising copy, databases, proprietary information, all copyrightable or otherwise legally protectable elements of the ILF Platform and all other tangible or intangible materials related to, displayed, performed, or distributed on the Site and the Site itself, including, but not limited to, the selection, sequence, "look and feel", and arrangement of items on the Site, and all ILF trademarks, domain names, patents, and other intellectual property.

    o.

    “Membership Data” means personally identifiable information voluntarily Transmitted by a User to the Site in order to Register with either Fleshlight Videos or the Forum.

    p.

    “Register” means to create either a Fleshlight Videos Account or Forum Membership by voluntarily Transmitting Membership Data to the Site.

    q.

    “Transmit” means uploading, submitting, posting, distributing, downloading, disseminating, receiving, or otherwise making available Content.

    r.

    “User” means an individual who accesses and/or uses the Site.

    s.

    “User Content” means any Content Transmitted by Users.

    t.

    “Your Content” means any Content You Transmit via the Site.

    II.  Age Requirement

    THE SITE IS NOT INTENDED FOR CHILDREN. IF YOU ARE UNDER 18 YEARS OF AGE OR THE APPLICABLE AGE OF MAJORITY IN YOUR JURISDICTION, THEN YOU MAY NOT ACCESS OR USE THE SITE AT ANY TIME OR IN ANY MANNER. BY USING THE SITE, YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OF AGE OR THE APPLICABLE AGE OF MAJORITY IN YOUR JURISDICTION AND HAVE NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED FROM THE SITE.

    III.  Privacy

    ILF respects Your privacy and is committed to protecting the personally identifiable information we collect from all Users as You access and/or use the Site via the internet, the world wide web, mobile networks, or any other communication methods now known or in the future developed. Your use of the Site is governed by the Site’s Privacy Policy , and is hereby incorporated into the Terms Of Use by reference. Please read this policy carefully for information related to ILF’s collection, use, and disclosure of Your personally identifiable information.

    IV.  Change of Terms Of Use

    ILF or an Affiliate may modify, alter, or otherwise update the Terms at any time. Such modifications shall be effective immediately upon posting. You are responsible for regularly reviewing the Terms. Your continued access to and/or use of the Site constitutes Your agreement to all such modifications.

    V.  Personal Non­‐Commercial Use Only

    The contents of the Site are intended for the personal, noncommercial use of its users. All materials published on the Site (other than User Content) (including, but not limited to articles, comments, text, photographs, images, illustrations, product descriptions, audio, video, software, trademarks, logos and other materials found on the Site (collectively, the “ILF Content”) are protected by copyright, trademark and all other applicable intellectual property laws, and are owned or controlled by ILF or its licensors, software or other materials. ILF grants You a limited, personal, non‐exclusive, non‐transferable, freely revocable license to access and/or use ILF Content and ILF Technology that is on the Site for Your personal use as a part of the Fleshlight Community. Furthermore, ILF grants You a limited, personal, non‐ exclusive, non‐transferable, freely revocable license to Transmit ILF Content provided on Fleshlight Videos and the Forum via the ILF Technology provided in these sections of the Site.

    You may not use the Site for any other purpose without ILF’s express prior written consent, including, without limitation, any commercial purpose. For example, You may not and may not authorize any other person or entity (“Person”) to (i) take ILF Content from the Site and reformat and display said ILF Content, or mirror and/or frame any pages of the Site or any portion thereof on any other website (whereby the Site or a portion thereof will appear on a user’s screen with a portion of another website, or with content or advertising of any Person without ILF’s prior written consent); (ii) use the Site to increase traffic to Your website for commercial reasons, such as advertising or sales; (iii) take any action that imposes an unreasonable or disproportionately large load on the Site’s infrastructure; (iv) “scrape” the Site, or use any bot, sp ider, scraper, data miner, or automated agent to access and/or or use the Site or gain access to and/or use any ILFContent on the Site; or (v) Co-brand the Site or any portion thereof. “Co-branding” means the display of a name, logo, trademark, or other means of attribution or identification of any Person in such a manner reasonably likely to give a user of the website the impression that such the Person is associated or affiliated with ILF, or has the right to display, publish, transmit or distribute the Site or content accessible within the Site. In addition, You may not and may not authorize any Person to link to any part of the Site without ILF’s prior written consent. You agree to cooperate with ILF in causing any unauthorized activity set forth above to immediately cease. You may not take any action that violates the Terms. Furthermore, You may not, under any circumstances, (a) modify the information on the Site or use it for any commercial purpose, or any public display, performance, sale or rental; (b) decompile, reverse engineer, or disassemble the information; (c) remove any copyright, trademark registration, or other proprietary notices from the information; or (d) transfer the information to another Person. In addition, you may not use any meta tags or any other “hidden text” utilizing ILF’s or its licensor’s name or trademarks without the express prior written consent of ILF.

    Illegal and/or unauthorized uses of the Site, including collecting Customer and/or Membership Data, or other personally identifiable information of Customers and/or Members by electronic or other means, or the sending unsolicited e-­‐mail, unauthorized framing of or linking to the Site, or any other use not expressly permitted in the Terms will be investigated, and legal action may be taken, including, without limitation, termination of Your Customer Account, Fleshlight Video Account, and/or Forum Membership, as well as civil, criminal, and injunctive redress. In addition to the above restrictions, You may not authorize, enable, or otherwise grant to any other person, organization, company, or business access to Customer Account, Fleshlight Video Account, and/or Forum Membership or other Content posted on or through the Site for the purpose of extracting such information.

    You acknowledge that if You violate this provision of the Terms, in addition to all other remedies available to ILF, we will be entitled to liquidated damages in the amount of $50,000. You agree and acknowledge that these liquidated damages are a fair and accurate estimate of ILF’s actual damages resulting from a breach of this provision and shall not be construed as penalty or punitive damages against you.

    VI.  User Submissions

    You agree that any information, feedback, questions, comments and/or submissions to any of the Forums (including, without limitation, Fleshlight Videos and Forums) (as discussed below) or the like that You provide to us in connection with any Site (collectively, “Submissions”) will be deemed to have been provided to us on a non-confidential and non-proprietary basis, and You grant ILF a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant ILF, its Affiliates and their respective sublicensees the right to use the name that You submit in connection with such content, if they choose. We will have no obligations or liability of any kind to You or any third party with respect to any Submission and shall be free to reproduce, use, disclose, distribute and/or otherwise exploit any Submission for any purpose whatsoever, without limitation. You also agree that we shall be free to use any ideas, concepts or techniques embodied in any Submission for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products or services incorporating such ideas, concepts, or techniques without Your approval or compensation to You. You waive any rights You may have in modifications or alterations to Your Submissions or in the event that Your Submission is changed in a manner not agreeable to You. In addition, You hereby waive all moral rights You may have in any materials uploaded to the Site or sent to us by You.

    All messages transmitted to ILF or the Site will be readily accessible to the general public. You should not use the Site to transmit any communication, which You intend only the intended recipient(s) to read. Notice is hereby given that any and all messages and videos uploaded to the Site can and may be read and/or viewed by the operators of the Site and others who have access to the Site, regardless of whether or not the operators or community are the intended recipients of such messages.

    To enable ILF to use the information You supply to us through Your Submissions, and so that We are not violating any rights You might have in that information, You agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise any copyright, publicity and database rights You have in that information, in any media now known or developed in the future, with respect to your information. However, ILF will only use Your personal information in accordance with our Privacy Policy .

    If You believe that the content of any Submission provided by You, or any Content appearing on the Site, has been used on a Site in a manner that constitutes copyright infringement, please provide our Copyright Agent with a written notice (email is sufficient) in accordance with our DMCA Policy.

    VII.  Fleshlight Videos Accounts

    Fleshlight Videos allows all Users to access and Transmit Content via ILF Technology. In order to Transmit User Content to Fleshlight Videos, You must become a Fleshlight Videos Member by creating a Fleshlight Videos Account. In order to create a Fleshlight Videos Account, You will be required to provide personally identifiable information including, without limitation, Your email address and gender and will have the option to add additional personally identifiable information to Your Fleshlight Videos Member profile. You may select any username that you like, except that your username may not be an impersonation of another person, a term that is the same or confusingly similar to a famous trademark or person, or a term that is deemed offensive at the discretion of ILF or the Fleshlight Community. You may, but are not obligated to, use Your own name. If You do use Your own name, You consent to it being passed to other Fleshlight Videos Members. ILF reserves the right to reject or remove any username, Fleshlight Video Account, and/or Fleshlight Videos Member at the discretion of ILF. In creating a Fleshlight Videos Account, You assert that the information You provide is current, true, and accurate. You may not impersonate someone else (e.g., adopt the identity of someone else), create an account for anyone other than Yourself, provide an email address other than Your own, or create multiple Fleshlight Videos Accounts. ILF reserves the right to deny You access to the Site at any time without notice for any reason.

    You are solely responsible for any and all use of Your Fleshlight Videos Account. You are solely responsible for the confidentiality and security of Your Fleshlight Videos username and password. You agree to immediately notify ILF of any actual or suspected breach of security or unauthorized use of Your Fleshlight Videos Account.

    VIII.  Forum Membership

    In order to gain access to and/or use the Forum, You must become a Forum Member by creating a Forum Membership. In order to create a Forum Membership, You will be required to provide personally identifiable information including, without limitation, Your email address and will have the option to provide/add additional personally identifiable information to Your Forum Member profile. You may select any username that You like, except that Your username may not be an impersonation of another person, a term that is the same or confusingly similar to a famous trademark or person, or a term that is deemed offensive at the discretion of ILF or the Fleshlight Community. You may, but are not obligated to, use Your own name. If You do use Your own name, You consent to it being passed to other Forum Members. ILF reserves the right to reject or remove any username and/or Forum Member at the discretion of ILF. In creating a Forum Membership, You assert that the information You provide is current, true, and accurate. You may not impersonate someone else (e.g., adopt the identity of someone else), create an account for anyone other than Yourself, provide an email address other than Your own, or create multiple Forum Memberships. ILF reserves the right to deny You access to the Site at any time without notice for any reason.

    You are solely responsible for any and all use of Your Forum Membership. You are solely responsible for the confidentiality and security of Your Forum username and password. You agree to immediately notify ILF of any actual or suspected breach of security or unauthorized use of Your Forum Membership.

    IX.  ILF Content

    Unless otherwise noted, all Content on the Site that is not User Content is ILF Content and is owned, controlled, or licensed by ILF and is protected by copyright, trademarks, service marks, and/or other intellectual property rights. You agree that You shall acquire no rights in ILF Content or in ILF Technology unless otherwise noted in writing by ILF. You may not copy, reproduce, frame, republish, download, upload, post, transmit, distribute, hyperlink, or exploit ILF Content for commercial use in any way without the prior written consent of ILF.

    a.

    License to Access and/or Use
    ILF grants You a limited, personal, non-­‐exclusive, non-­‐transferable, freely revocable license to access and/or use ILF Content and ILF Technology that is on the Site for Your personal use as a part of the Fleshlight Community. Furthermore, ILF grants You a limited, personal, non-­‐ exclusive, non-­‐transferable, freely revocable license to Transmit ILF Content provided on Fleshlight Videos and the Forum via the ILF Technology provided in these sections of the Site. You may only Transmit the ILF Content in these sections of the Site and it may only be Transmitted via the ILF Technology provided in these sections of the Site. All other Transmission of ILF Content or ILF Technology is strictly prohibited. You acknowledge and agree that with exception to this limited license You have no right to modify, edit, copy, reproduce, create derivative works, or reverse engineer, alter, enhance, or in any way exploit any of the ILF Content or ILF Technology in any manner unless otherwise noted in writing by ILF. This limited license terminates automatically, without notice to You, if You breach any of the Terms.

    b.

    Reservation of Rights.
    ILF reserves all rights not expressly granted in the Terms unless otherwise noted in writing by ILF.

    c.

    Prevention of Unauthorized Use.
    ILF reserves the right to exercise whatever lawful means it deems necessary to prevent unauthorized use of the Site, ILF Content, and ILF Technology, including, but not limited to, technological barriers, IP mapping, and directly contacting Your Internet Service Provider (ISP) regarding such unauthorized use.

    X.  User Content

    Fleshlight Videos Members and Forum Members may Transmit User Content to the Site that can be accessed and/or used by other Fleshlight Videos Members and Forum Members.

    a.

    Retention of Ownership
    ILF does not claim any ownership rights in Your Content. After You Transmit Your Content to the Site, You continue to retain ownership of Your Content, and You continue to have the right to use and license Your Content in any way You choose. Any of Your Content transmitted via ILF Technology needs to comply with the Terms. At any point, you can remove Your Content and cancel Your Fleshlight Videos Account and/or Forum Membership and ILF does not retain any license rights except as provided in the Terms.

    b.

    License Grant to ILF
    By Transmitting Your Content on the Site or via ILF Technology, you thereby grant ILF a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display Your Content throughout the world in any media in any way and in any commercial or non-­‐ commercial medium or form without compensation.
    As a Fleshlight Videos Members and/or Forum Members you acknowledge that ILF and its designees reserve the right, but shall have no obligation, to pre-­‐screen, filter, remove, refuse to accept, post, display, or transmit any Content through or on the Site in whole or in part at any time for any reason or no reason with or without notice and with no liability of any kind.
    If Content, a Customer Account, a Fleshlight Videos Account, and/or Forum Membership is removed from the Site, the Content, Customer Account, Fleshlight Videos Account, and/or Forum Membership may also be deleted at the discretion of ILF. We encourage You to be sure You are comfortable with this possibility before Transmitting Your Content via the Site. You should be aware that ILF is not required and may not keep back-­‐up copies of Your Content. Additionally, ILF makes no guarantee that Your Content will be safely stored on the Site and You should independently back-­‐up Your Content.

    c.

    License Grant to Other Members
    By Transmitting Your Content on the Site or via ILF Technology, You thereby grant to each User that is authorized to access Your Content a non-­‐exclusive license to access, use, and/or Transmit Your Content under the Terms and Community Guidelines. Notwithstanding the foregoing, You hereby grant to each User that is authorized to access Your Content at least a limited, non-­‐ exclusive, license to view, Transmit, print and have printed Your Content for personal use in the manner contemplated by the Terms.

    d.

    User Content Representations and Warranties.
    You are solely responsible for Your Content and all the consequences of Transmitting Your Content. By Transmitting Your Content, You affirm, represent, and warrant that (i) You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize ILF and other Users to use Your Content as necessary to exercise the licenses granted by You in this section and in the manner contemplated by ILF and the Terms; (ii) Your Content does not and will not slander, defame, or libel any other person; (iii) the use of Your Content as permitted herein does not and will not infringe, violate, or misappropriate any third-­‐party right, including, without limitation, any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (iv) Your Content does not contain any viruses, adware, spyware, worms, or other malicious code; and (v) Your Content is free of any digital rights management, including, without limitation, any software designed to limit the number of times Your Content may be copied or played. Violators of the Terms may be subject to criminal and civil liability. ILF reserves all rights and remedies against any Users who violate the Terms.

    e.

    User Content Disclaimer
    You understand that when using the Site You will be exposed to User Content from a variety of sources, and that ILF is not responsible for the accuracy, usefulness, or intellectual property rights of or relating to such Content. You further understand and acknowledge that You may be exposed to User Content that is inaccurate, offensive, indecent, objectionable, or otherwise inappropriate, and You agree to waive, and hereby do waive, any legal or equitable rights or remedies You have or may have against ILF with respect thereto. ILF does not endorse any User Content and cannot vouch for its accuracy or appropriateness or any opinion, recommendation, or advice expressed therein, and ILF expressly disclaims any and all liability in connection with User Content. If notified by a User or a Content owner of User Content that allegedly does not conform to the Terms, ILF may investigate the allegation and determine in its sole discretion whether to remove the User Content, which it reserves the right to do at any time and without notice. For clarity, ILF does not permit copyright or trademark infringing activities on the Site.

    f.

    Removal of User Content
    ILF may, but is under no obligation to, monitor Your conduct with respect to Your use of the Site for violations of the Terms. ILF may remove any or all of Your Content posted on or through the Site and/or terminate Your access to and/or use of the Site if ILF suspects a violation of the Terms. ILF may also suspend or terminate Your Customer Account, Fleshlight Videos Account, and/or Forum Membership, if ILF deems it necessary in order to protect the Site, ILF, its parent, affiliates, directors, officers, agents, and employees from any form of harm.

    XI.  Digital Millennium Copyright Act Policy

    ILF respects the intellectual property of others, and we ask that You, Users, and Customers and to the Site do the same.

    If You believe that one of our Customers or Users is, through the use of one of Our services, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed from Our Site(s), the following information in the form of a written notification (pursuant to 17 U.S.C. - 512(c)) must be provided to ILF’s designated Copyright Agent:

    a.

    Identification of the copyrighted work(s) that You claim to have been infringed

    b.

    Identification of where the infringing material is located on ILF’s Site

    c.

    A statement that You have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law

    d.

    A statement that the information in the notification is accurate, and that under penalty of perjury, You are either the owner of the copyright that has allegedly been infringed or that You are authorized to act on behalf of the copyright owner

    e.

    Your address, telephone number, and e-mail address

    f.

    Your physical or electronic signature

    Please note that pursuant to 17 U.S.C. - 512(f), any misrepresentation of material fact (falsities) in a written notification automatically subjects the complaining party to liability for any damages, costs and attorney’s fees incurred by ILF in connection with the written notification and allegation of copyright infringement.

    The designated Copyright Agent for ILF is:

    Mr. Matthew Esber
    General Counsel
    Interactive Life Forms, LLC
    7000 Burleson Rd, Bldg C
    Austin, Texas 78744
    Telephone: (512) 368-3021
    Fax: (512) 368-3121
    E-mail: ipissues at fleshlight.com

    XII.  User Disputes

    While ILF reserves the right, but has no obligation, to monitor or moderate disputes between You and other Fleshlight Videos Members and/or Forum Members, You are solely responsible for Your interactions with other Fleshlight Videos Members and/or Forum Members.

    XIII.  Offsite Interaction with Other Users

    You are solely responsible for Your Content and all the consequences of Transmitting Content to other Fleshlight Videos Members and/or Forum Members. You understand that You are solely responsible for any interaction with any Fleshlight Videos Members and/or Forum Members that take place outside of the Site whether online or offline.

    XIV.  18 U.S.C. 2257 Compliance Notice

    In compliance with United States Code, Title 18, Section 2257, all of the models, actors, and other persons that appear in any visual depiction of actual sexually explicit conduct appearing or otherwise contained in the following Website were over the age of eighteen years at the time of the creation of such depictions.

    All other visual depictions displayed on this Website are exempt from the provision of 18 U.S.C. section 2257 and 28 C.F.R. 75 because said visual depictions do not consist of depictions of conduct as specifically listed in 18 U.S.C section 2256 (2) (A) through (D), but are merely depictions of non-­‐sexually explicit nudity, or are depictions of simulated sexual conduct, or are otherwise exempt because the visual depictions were created prior to July 3, 1995.

    Records required to be maintained pursuant to U.S.C. Title 18, Section 2257 are kept by the following custodian of records:

    Steve Shubin
    President
    Interactive Life Forms, LLC
    7000 Burleson Rd, Bldg C
    Austin, TX 78744

    XV.  Access and Availability of Services and Links

    The Site may contain links to other websites operated by persons or entities other than ILF. The links are provided as a resource only and the links may redirect You off of the Site to a third party website. Interactions and/or transactions that occur between You and any such third party are strictly between You and that third party and are not the responsibility of ILF. We are not responsible for examining or evaluating, and do not warrant the offerings of, any of these businesses or individuals or the content of their websites. ILF does not assume any liability or responsibility for the actions, product, availability or content of these outside resources. You should direct any concerns regarding any external link to the site administrator or webmaster of the third party website. By offering links, ILF is not implying that it endorses anything contained on those third party websites or has any association with the operators of the third party websites.

    XVI.  Changes to the Site

    ILF may discontinue or change any Content, service, function, or feature at any time with or without notice.

    XVII.  Representations and Warranties; Disclaimer of Warranties

    a.

    You represent, warrant and covenant (1) that no materials of any kind submitted by You or through Your account, or ILF’s use thereof in accordance with the terms and conditions of this Agreement, will (A) violate, plagiarize or infringe upon the rights of any third party, including, without limitation, copyright, trademark, privacy or publicity, moral rights, contract or other personal or proprietary rights; (B) contain unlawful material, or otherwise violate any applicable laws, rules or regulations; (C) constitute false or misleading indications of origin or statements of fact; (D) slander, libel or defame any person or entity; or (E) cause injury of any kind to any person or entity; and (2) that You are at least 18 years old or the applicable age of majority in your jurisdiction and possess the legal authority to enter into this Agreement.

    b.

    ILF makes no representation that the Content on the Site is appropriate for access outside of the United States. Those who choose to access the Site from outside of the United States do so on their own initiative and are responsible for compliance with local laws.

    c.

    ILF neither represents nor endorses the accuracy or reliability of any advice, opinion, statement or other information displayed, uploaded, or distributed through the Site by any User, information provider or any other person or entity. THE SITES, THE PRODUCTS AND ANY MATERIALS PROVIDED BY ILF OR THIRD PARTIES THROUGH THE SAME ARE PROVIDED "AS IS." ILF MAKES NO, AND HEREBY DISCLAIMS ALL, WARRANTIES (EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, TITLE, NON-INFRINGEMENT OR ANY OTHER WARRANTY), CONDITIONS, GUARANTIES, OR REPRESENTATIONS, WHETHER ORAL, IN WRITING OR IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY, TIMELINESS OR USEFULNESS OF ANY MATERIALS PROVIDED THROUGH THE SITE. ILF DOES NOT GUARANTEE THAT YOUR ACCESS TO OR USE OF THE SITE OR THE CONTENT AVAILABLE THEREON WILL BE CONTINUOUS, UNINTERRUPTED, ERROR-FREE OR SECURE. ILF MAY CHANGE ANY INFORMATION OR CONTENT FOUND ON THE SITE AT ANY TIME WITHOUT NOTICE, BUT MAKES NO COMMITMENT TO UPDATE ANY INFORMATION OR CONTENT FOUND ON THE SITE.

    d.

    You hereby acknowledge that the use of the Site and the Content available thereon is at Your sole risk.

    XVIII.  Changes to the Site

    Products are described and represented as accurately as possible so Users/Customers understand the products they are viewing and purchasing. No guarantee is made regarding color representation as color may vary due to computer monitors, software, hardware and internet connections. In the event of a typographical error, pictorial error, technical error or other inaccuracy, ILF reserves the right to make improvements, corrections or changes without notice. ILF reserve the right to change formulation or packaging at any time without notice. ILF reserves the right to change pricing without notice.

    XIX.  Medical and Legal Disclaimer

    The information, services, commentary, Content and products on the Site are not intended to replace consultation with a healthcare provider, mental health professional or lawyer. The information on the Site should not be relied upon to diagnose or treat any ailment or condition or to answer any legal question. All information, services, commentary, Content and products on the Site is for general informational purposes only. Questions or concerns should be referred to an appropriate professional in the healthcare, mental health or legal field.

    XX.  For Novelty Use Only

    All products sold by ILF are for novelty use/purposes only. ILF does not incur or take any responsibility for personal usage of any product sold or obtained from the Site. Customers must read any literature included with the products sold on the Site for usage information.

    XXI.  Limitation of Liability and Damages

    UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL ILF, OUR AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-­‐PARTY PARTNERS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM ANY UNSUCCESSFUL COURT ACTION OR LEGAL DISPUTE, LOST BUSINESS, LOST REVENUES OR LOSS OF ANTICIPATED PROFITS OR ANY OTHER PECUNIARY OR NON-­‐PECUNIARY LOSS OR DAMAGE OF ANY NATURE WHATSOEVER) ARISING OUT OF OR RELATING TO THE TERMS OR THAT RESULT FROM YOUR USE OR YOUR INABILITY TO USE THE CONTENT ON THE SITE OR ANY LINKED SITES, OR ANY OTHER INTERACTIONS WITH ILF, EVEN IF ILF OR AN AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ILF’S AGGREGATE LIABILITY, AND THE AGGREGATE LIABILITY OF OUR LICENSORS, TO YOU OR ANY THIRD PARTY IN ANY CIRCUMSTANCE IS LIMITED TO ONE HUNDRED U.S. DOLLARS (US$100.00).

    CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU RESIDE IS SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. THE LIMITATIONS OR EXCLUSIONS OF WARRANTIES, REMEDIES OR LIABILITY CONTAINED IN THE TERMS OF USE APPLY TO YOU TO THE FULLEST EXTENT SUCH LIMITATIONS OR EXCLUSIONS ARE PERMITTED UNDER THE LAWS OF THE JURISDICTION WHERE YOU ARE LOCATED.

    USERS WHO ARE CALIFORNIA RESIDENTS AGREE TO WAIVE CALIFORNIA CIVIL CODE SECTION 1542, WHICH SAYS: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR."

    XXII.  Indemnification

    You hereby agree to indemnify, defend and hold ILF, its affiliates and their respective officers, directors, owners, agents, information providers, licensors and licensees (collectively, the “Indemnified Parties”) harmless from and against any and all causes of action, claims, liabilities and costs incurred by the Indemnified Parties in connection with any claim arising from of (a) Your Content, and/or (ii) any breach by you of this Agreement or the foregoing representations, warranties and covenants, including, without limitation, reasonable attorneys’ fees. You shall cooperate as fully as reasonably required in the defense of any claim. ILF reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You. You shall not enter into any settlement agreement which affects the rights of ILF without ILF’s prior written approval.

    XXIII.  Waiver

    The failure of ILF to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. Any waiver of any provision of the Terms will be effective only if in writing and signed by duly authorized agent of ILF.

    XXIV.  Governing Law

    The Terms have been made in and shall be construed and enforced in accordance with the laws of the State of Texas without regard to any conflict of law provisions.

    XXV.  Jurisdiction

    You agree that any action at law or in equity arising out of or relating to the Terms Of Use or ILF will be filed only in the state or federal courts in and for Austin, Travis County, Texas, and You hereby consent and submit to the personal and exclusive jurisdiction of such courts for the purposes of litigating any such action and expressly submit to extraterritorial service of process.

    XXVI.  Dispute Resolution

    You agree to first try to resolve any controversy, claim, or dispute arising out of or relating to the Terms or the access and/or use of the Site, with the help of a mutually agreed upon mediator in Austin, Travis County, Texas. Any costs and fees other than attorney fees associated with the mediation shall be shared equally by the parties. Attorney fees associated with the mediation shall be paid by the respective parties.

    If it proves impossible to arrive at a mutually satisfactory solution through mediation, You agree to submit the dispute to binding arbitration in Austin, Travis County, Texas. Such arbitration shall be conducted in accordance with the then prevailing consumer arbitration rules of the American Arbitration Association (“AAA”), and judgment on the award rendered by the arbitrator(s) may be entered in the state or federal courts in and for Austin, Travis County, Texas. The parties agree to abide by all decisions and awards rendered in such proceedings. Such decisions and awards rendered by the arbitrator shall be final and conclusive and may be entered in any court having jurisdiction thereof as a basis of judgment and of the issuance of execution for its collection. All such controversies, claims or disputes shall be settled in this manner in lieu of any action at law or equity. The arbitrator shall not have the right to award punitive damages or speculative damages to either party and shall not have the power to amend this Agreement. The arbitrator shall be required to follow applicable law.

    IF FOR ANY REASON THIS ARBITRATION CLAUSE BECOMES INAPPLICABLE, THEN YOU, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HEREBY IRREVOCABLY WAIVE ALL RIGHT TO TRIAL BY JURY AS TO ANY ISSUE RELATING HERETO IN ANY ACTION, PROCEEDING, OR COUNTERCLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OTHER MATTER INVOLVING THE PARTIES HERETO.

    XXVII.  Attorney Fees

    If any litigation or arbitration is necessary to enforce the Terms the prevailing party shall be entitled to reasonable attorney fees, costs, and expenses.

    XXVIII.  Severability

    If any provision of the Terms is held to be unlawful, void, or for any reason unenforceable, then that provision will be limited or eliminated from the Terms to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions.

    XXIX.  Assignment

    Your rights and licenses under the Terms may not be transferred or assigned by You, but may be assigned by ILF without restriction. Any assignment attempted to be made in violation of the Terms shall be void.

    XXX.  Headings

    The heading references herein are for convenience purposes only, do not constitute a part of the Terms, and will not be deemed to limit or affect any of the provisions hereof.

    XXXI.  Relationship

    The Terms create no agency, partnership, joint venture, or employee-­‐employer relationship between You and ILF unless otherwise noted in writing by ILF.

    XXXII.  Entire Agreement

    The Terms, the Privacy Policy and any other terms referenced in the Terms are the entire agreement between You and ILF relating to the subject matter herein and will not be modified except in writing, signed by both parties, or by a change to the Terms made by ILF as set forth in Section IV of the Terms.

    XXXIII.  Contact Information

    Any comments, complaints, or requests for further information can be directed to:

    Interactive Life Forms, LLC
    4401 Friedrich Lane, Suite 302
    Austin, TX 78744
    Phone: +1 (888) 804-­‐4453, from 10am to 10pm CST
    Email: support at fleshlight.com

    In accordance with California Civil Code Section 1789.3, California Residents may also direct any complaints to the Complaint Assistance Unit of the Division of Consumer Services of The California Department of Consumer Affairs at:

    1625 North Market Blvd., Suite N 112
    Sacramento, CA 95834
    Phone: (800) 952-­‐5210

    XXXIV.  Copyright Notice

    Copyright © Interactive Life Forms, LLC. All rights reserved. All materials found on any the Site are protected by United States and international copyright laws and treaty provisions and may not be reproduced, copied, edited, published, transmitted, uploaded, distributed, publicly performed or otherwise used in any manner, except with the prior express permission of ILF. No material from the Site may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any manner or form except as explicitly provided herein. Modification of the materials or use of the materials for any purpose other than those purposes explicitly permitted herein is a violation of ILF’s copyright and/or other proprietary rights. The use of any materials from the Site on any other website or networked computer environment is prohibited.

    XXXV.  Trademarks

    FLESHLIGHT, FLESHJACK, FLESHLIGHT GIRLS, FLESHGRIP, FLESHJACK.COM, FLESHLUBE, SEX IN A CAN, FLESHWASH, BLADE, SWORD, FLIGHT, FREAKS!, FLESHJACK BOYS, and all associated logos and designs are trademarks or registered trademarks of Steve Shubin, used under license, all pending or registered in U.S. Patent and Trademark Office. You may not use our logos or trademarks as a "hot" link to any other site unless the establishment of such a link is approved by ILF in advance and in writing.

    INTERACTIVE LIFE FORMS, LLC
    PRIVACY POLICY

    Effective as of October 25th, 2013


    This website (the “Site”) is the property of Interactive Life Forms, LLC, a Texas Limited Liability Company, whose primary offices are located at 7000 Burleson Road, Building C, Austin, TX 78744 and Fleshlight Canada Distribution, ULC, whose primary offices are located at 2525 Dunwin Drive, Unit 2, Mississauga, Ontario L5L 1R9, as applicable, (collectively, “ILF”, “we”, or “us”). ILF respects the privacy of those who access and/or use the Site (“You”, “Your”, “User”, or collectively “Users”) and is committed to protecting the privacy of the personally identifiable information we collect from You as You access and/or use the Site via the internet, the world wide web, mobile networks, or any other communication methods now known or in the future developed.

    THIS PRIVACY POLICY SET FORTH BELOW (THE “PRIVACY POLICY”) HEREBY INCORPORATES BY REFERENCE THE TERMS OF USE OF THE SITE AND IS INCORPORATED INTO AND IS SUBJECT TO THE TERMS THEREIN. YOUR USE OF THE SITE AND ANY PERSONAL INFORMATION YOU PROVIDE THROUGH THE SITE ARE SUBJECT AT ALL TIME TO THE PRIVACY POLICY AND THE TERMS OF USE. BY USING THE SITE, YOU ARE ACCEPTING THE PRIVACY POLICY AND THE TERMS OF USE.

    I.  The Information That The Site Collects

    a.

    Automatically Collected Information
    When You access the Site, we may send one or more cookies to Your computer. A cookie is a small text file containing a string of alphanumeric characters that a website stores on Your computer that Your browser provides to a website each time You access the website. Use of cookies is very common on the Internet. We use these cookies to identify prior Users and track usage of the Site. We do not use cookies to personally identify Users of the Site. You can remove these cookies and modify Your browser’s settings to accept all cookies, reject all cookies, or notify You when a cookie is sent. Please review Your web browser’s “Help” file to learn the proper way to modify Your cookie settings.

    In addition, like many websites, when You access the Site, we may automatically record certain information from Your system by using different types of other common Internet technology. This automatically collected information may include Your Internet Protocol address (“IP Address”), a unique device or User ID, version of software installed, system type, the content and pages that You access on the Site, and the dates and times that You visit Site.

    b.

    Personally Identifiable Information
    ILF only collects personally identifiable information that is voluntarily provided to us by a User.

    II.  The Way We Use This Information

    a.

    Automatically Collected Information
    ILF uses cookies and other automatically collected information to identify prior Users, to track usage of the Site, and for analytical purposes to help us improve the Site and our business in general. We may on occasion provide this information to an affiliate or third party to assist us in providing these functions.

    b.

    Personally Identifiable Information
    The personally identifiable information that Users voluntarily provide to ILF may be used by ILF and our Affiliates for administrative purposes; for authentication purposes; to properly operate, maintain, and provide You with the features and functionality of the Site; to customize and personalize features for You and otherwise enrich your experience when using the Site; to present You with promotions, advertisement, and opportunities We believe may be of interest to You; to enable our affiliates and to assist us in operating, maintaining, and providing our Services and products to You; to enable us to carry out our obligations arising from any contracts/subscriptions entered into with You; to notify You about changes to the Privacy Policy or the Terms of Service, Site, or Site (if we deem it appropriate); to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of the Site, ILF Content, or ILF Technology; to investigate allegations of fraud or violations of the Terms; to enforce or apply our rights under the Terms; and/or to protect the rights, property, or safety of any of our Users or others; to improve the quality and design of the Site and to create new features, promotions, functionality, and services by storing, tracking, and analyzing your preferences and trends.

    c.

    Alternative Use of Personally Identifiable Information
    Although consent for the use or disclosure of personally identifiable information will usually be obtained at the time of collection, there may be occasions where consent is sought after the personally identifiable information has been collected (but before use). If ILF intends to use personally identifiable information for a purpose other than what was identified at the time the personally identifiable information was collected, then we will obtain Your prior consent to that additional use unless it is for a situation where consent can be implied through Your actions with us.

    III.  Security of Information

    ILF maintains our systems in accordance with commercially reasonable industry standards to preserve the integrity and security of Your personally identifiable information. We cannot, however, ensure or warrant the security of any information You Transmit through the Site, and You do so at Your own risk. Once we receive Your transmission of information, we make commercially reasonable efforts to ensure the security of our systems including contractual and/or other safeguards to ensure that affiliates, related companies or third party service providers (“Third Parties”) provide a comparable level of protection for your personally identifiable information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. “Perfect security" does not exist on the Internet, and You use the Site at Your own risk. If You have reason to believe that Your information stored with us is no longer secure, you must immediately notify us of the problem by contacting us as set out on our Site.

    ILF maintains our systems in accordance with commercially reasonable industry standards to preserve the integrity and security of Your personally identifiable information. We cannot, however, ensure or warrant the security of any information You Transmit through the Site, and You do so at Your own risk. Once we receive Your transmission of information, we make commercially reasonable efforts to ensure the security of our systems including contractual and/or other safeguards to ensure that affiliates, related companies or third party service providers (“Third Parties”) provide a comparable level of protection for your personally identifiable information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. “Perfect security" does not exist on the Internet, and You use the Site at Your own risk. If You have reason to believe that Your information stored with us is no longer secure, you must immediately notify us of the problem by contacting us as set out on our Site.

    IV.  Limiting Use, Disclosure, and Retention

    ILF always uses contractual or other safeguards to ensure protection of personally identifiable information and such information will be used and disclosed only for the purpose for which it was collected or as required by law, except with the consent of the individual. When personally identifiable information is no longer required to fulfill the purpose for which it was collected, it will be destroyed, erased or made anonymous, provided there are no legal requirements for its continued retention should the same be possible.

    Access to personally identifiable information is limited to ILF employees with a business need to know and Third Parties who require access for business purposes. From time to time, ILF will disclose personally identifiable information to others, including to affiliated entities or unrelated companies that carry out certain responsibilities on behalf of ILF. ILF takes necessary steps to ensure that the affiliated entities or unrelated companies do not use or disclose personally identifiable information for any purpose other than the specific purpose requested.

    V.  Accuracy

    ILF will take all reasonable efforts to ensure that personally identifiable information is accurate, complete, and up-to-date in relation to the purposes for which the personally identifiable information is to be used.

    VI.  Individual Access

    Access to personally identifiable information, including how we use and disclose the personally identifiable information may be obtained on written request. An individual can challenge the accuracy and completeness of their personally identifiable information and have it amended as appropriate. An individual’s written request for access to personally identifiable information will be answered within a reasonable time and at a reasonable cost. We will assist any individual who informs us that they need assistance in preparing a written request and we may require an individual to provide sufficient information to permit us to provide an account of the existence, use and disclosure of personally identifiable information. Any such identifying information shall be used only for this purpose. If an individual successfully establishes the inaccuracy or incompleteness of personally identifiable information such personally identifiable information will be amended to ensure that it is accurate. If a challenge to the accurac of personally identifiable information is not resolved to the satisfaction of the individual, we will document the content of the challenge. The amended personally identifiable information or the existence of the unresolved challenge, as the case may be, may be transmitted to affiliated entities or unrelated companies having access to the information in question. Requests for access to personally identifiable information we hold about an individual may be refused if permitted or required by law. In such a case, the reasons for denying access will be provided to the individual upon request which reasons may include: information that contains references to other individuals or contains confidential commercial information which cannot be redacted from the file; information collected in the course of investigating a breach of an agreement or in the course of a formal dispute resolution process; and information that is subject to solicitor-client privilege.

    VII.  Updates to this Privacy Policy

    ILF reserves the right to make changes to this Privacy Policy. If this Privacy Policy materially changes, ILF will take reasonable measures to notify you of these changes, including posting a copy of the revised Privacy Policy on the Site. Your continued consent to our collection, use and disclosure practices following notification of any material change and/or your continued access to the Site following the posting of any changes to this Privacy Policy shall constitute your acceptance of such changes.

    VIII.  Lost or Stolen Information

    You are solely responsible for any and all use of Customer Account, Fleshlight Videos Account and/or Forum Membership. You are solely responsible for the confidentiality and security of Customer Account, Fleshlight Videos Account and/or Forum Membership password and log-in information. You agree to immediately notify ILF of any actual or suspected breach of security or unauthorized use of Your Customer Account, Fleshlight Videos Account and/or Forum Membership.

    IX.  Children

    ILF DOES NOT SELL PRODUCTS OR SERVICES FOR PURCHASE BY CHILDREN. YOU MUST BE AT LEAST 18 YEARS OF AGE OR 21 IN SOME AREAS, TO ACCESS OR USE THE SITE AT ANY TIME OR IN ANY MANNER. BY USING THE SITE, YOU REPRESENT THAT YOU ARE VOLUNTARILY CHOOSING TO VIEW AND ACCESS SEXUALLY-ORIENTED ADULT CONTENT FOR YOUR OWN PERSONAL USE, YOU ARE THE LEGAL AGE IN YOUR JURISDICTION TO VIEW SUCH MATERIAL, YOU WON’T ALLOW ANY PERSON UNDER THE LEGAL AGE TO VIEW SUCH MATERIAL OR PEOPLE WHO MAY BE OFFENDED BY SUCH MATERIAL TO VIEW ANY ADULT CONTENT FROM THIS SITE, YOU HAVE NOT BEEN PREVIOUSLY SUSPENDED FROM THE SITE, YOU ARE NOT ACCESSING THIS SITE FROM ANY MUNICPALITY, CITY, STATE, PROVINCE, COUNTRY, OR OTHER JURISDICTION WHERE VIEWING SUCH CONTENT IS PROHIBITED BY LAW, AND THAT THE ADULT CONTENT YOU HAVE CHOSEN TO ACCESS AND/OR TRANSMIT FROM THIS SITE IS WITHIN THE CONTEMPORARY STANDARDS OF ACCEPTANCE AND TOLERANCE OF YOUR COMMUNITY FOR SUCH MATERIALS.

    PROTECTING THE PRIVACY OF YOUNG CHILDREN IS ESPECIALLY IMPORTANT. FOR THAT REASON, ILF DOES NOT KNOWINGLY COLLECT OR MAINTAIN PERSONALLY IDENTIFIABLE INFORMATION FROM PERSONS UNDER 13 YEARS-OF-AGE. IF ILF LEARNS THAT PERSONALLY-IDENTIFIABLE INFORMATION OF PERSONS LESS THAN 13-YEARS-OF-AGE HAS BEEN COLLECTED ON OR THROUGH THE SITE, THEN WE WILL TAKE THE APPROPRIATE STEPS TO DELETE THIS INFORMATION.

    IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD UNDER 13 WHO HAS PROVIDED US WITH PERSONALLY IDENTIFIABLE INFORMATION, THEN PLEASE EMAIL US TO HAVE THAT INFORMATION DELETED IMMEDIATELY.

    The following are some resources that may help parents and legal guardians in monitoring and limiting children’s access to certain types of material on the internet. While ILF does not endorse these products, we provide information about them as a public service.

    OnGuard Online
    WiredSafety
    Netsmartz.org
    The Child Safety Network
    Control Kids
    Cyber Sitter
    Net Nanny

    X.  Links to Third Party Sites

    The Site may include links or references to other websites or services (“Linked Sites”). Linked Sites are provided for Your convenience and information only. Please be aware that ILF is not responsible for the privacy practices of such sites. We encourage You to be aware of when You leave the Site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by ILF through the Site.

    XI.  Events Outside Of Ordinary Business Practices

    IN CONNECTION WITH AN EVENT OUTSIDE OF ILF’S ORDINARY BUSINESS PRACTICES, INCLUDING BUT NOT LIMITED TO A SALE, MERGER, CONSOLIDATION, CHANGE IN CONTROL, TRANSFER OF SUBSTANTIAL ASSETS, REORGANIZATION, OR LIQUIDATION, ILF RESERVES THE RIGHT TO TRANSFER, SELL, OR ASSIGN THE INFORMATION THAT WE HAVE COLLECTED FROM USERS.

    ILF ALSO RESERVES THE RIGHT TO DISCLOSE USER INFORMATION IN THE GOOD-FAITH BELIEF THAT IT IS REQUIRED TO DO SO PURSUANT TO JUDICIAL OR OTHER GOVERNMENTAL SUBPOENAS, WARRANTS, OR ORDERS, OR TO DISCLOSE SUCH DATA TO A GOVERNMENTAL INSTITUTION THAT HAS ASSERTED ITS LAWFUL AUTHORITY TO OBTAIN THE INFORMATION. ILF ALSO RESERVES THE RIGHT TO DISCLOSE USER INFORMATION THAT WE BELIEVE, IN GOOD FAITH, IS APPROPRIATE OR NECESSARY: TO TAKE PRECAUTIONS AGAINST LIABILITY; TO PROTECT ILF FROM FRAUDULENT, ABUSIVE, OR UNLAWFUL USES; TO INVESTIGATE AND DEFEND OURSELVES AGAINST THIRD-PARTY CLAIMS OR ALLEGATIONS; TO ASSIST GOVERNMENT ENFORCEMENT AGENCIES; TO PROTECT THE SECURITY OR INTEGRITY OF THE SITE; OR TO PROTECT THE RIGHTS, PROPERTY, OR PERSONAL SAFETY OF ILF, OUR USERS, OR OTHERS.

    XII.  NON-U.S. USERS

    FOR USERS VISITING THE SITE FROM THE EUROPEAN ECONOMIC AREA, CANADA OR OTHER NON-U.S. TERRITORIES, PLEASE NOTE THAT ANY DATA YOU VOLUNTARILY PROVIDED US WILL BE TRANSFERRED OUTSIDE THE EUROPEAN ECONOMIC AREA, CANADA OR SUCH OTHER NON-U.S. TERRITORY FOR USE BY ILF FOR ANY OF THE PURPOSES DESCRIBED HEREIN.

    XIII.  Change in Privacy Policy

    By using the Site, you are accepting the Privacy Policy and the Terms of Use. ILF reserves the right, in our sole discretion, to modify, alter, or otherwise update this Privacy Policy at any time. Such modifications shall be effective immediately upon posting. You are responsible for regularly reviewing the Privacy Policy. Your continued access to and/or use of the Site constitutes Your agreement to all such modifications.

    XIV.  Google Analytics

    Through our provider, Google Analytics, data is collected about use of our sites. We will not provide Google Analytics with your name, credit card number, birthday, phone number, email address and address information. We assign a random number to your usage so that Google Analytics can identify unique users of our sites. However, Google Analytics cannot associate that number with your personally identifiable information. We recognize that you may prefer to limit or eliminate the data that Google Analytics collects about your use of our sites. Google Analytics does provide an “Opt-out” option. Directions can be found at:http://www.google.com/analytics/learn/privacy.html.

    XV.  Your California Privacy Rights

    California residents who have an established business relationship with ILF may choose to opt out of ILF disclosing personal information about them to third parties for marketing purposes. From time to time, we may share your personal information with carefully screened companies that offer products or services that we believe you may enjoy. If you do not want us to share your personal information with such third parties, please send us your name, email address, street address and phone number to http://support.fleshlight.com/index.php?_m=tickets&_a=submit. Your opt out request will be processed within 30 days of the date it was received.

    XVI.  Visitors From Outside the US

    If you are a visitor from outside the United States, please be aware that our company and servers are located in the United States. You hereby consent to your information being processed in the United States as set forth in this Privacy Policy.

    XVII.  Unsubscribe

    ILF will communicate with You only if you want to hear from us. If You prefer not to receive promotional information, such as information about special offers, you can let us know by following the "opt out" instructions provided in promotional electronic mail sent to you.

    If you ask us to remove your name and address from our promotional lists, we will maintain your name in a "do not contact" file in order to honor your request. It may take up to eight (8) weeks to process your request, during which period you may continue to receive communications from ILF.

    XVIII.  Contact Information

    Interactive Life Forms, LLC
    7000 Burleson Road, Building C
    Austin, TX 78744 USA
    Attention: General Counsel Phone: +1 (888) 804-4453, from 10am to 10pm CST

    If you have a privacy question about our website or would like to change or remove any of your information, please submit a Ticket here: http://support.fleshlight.com/index.php?_m=tickets&_a=submit.

    All written complaints will be investigated and if ILF determines a complaint to be justified, we will take all appropriate measures, including, if necessary, amending our Privacy Policy, policies and/or practices. A complainant will be advised of the outcome of the investigation regarding their complaint.

    For users in Canada, we encourage the use of our internal information and resolution process to resolve a complaint however an individual may also seek advice from the Office of the Privacy Commissioner of Canada at 1.800.282.1376 or info@privcom.gc.ca and, if appropriate, file written complaint with that office.

  • Submit a Ticket:
  • Fleshlight Customer Service

  • Phone:
  • Toll Free: 888-804-4453
    International Callers Use:
    +1-512-865-5266

    Hours:

    Mon-Fri 6 am-8pm CST

    (Please assist us by having your order number available before calling.)

  • Email:
  • customerservice@fleshlight.com

  • Address for payment by mail:
  • ILF Inc.
    Attn: Billing Department
    7000 Burleson Road, Building C
    Austin, TX 78744
    USA

  • Wholesale Questions? Visit:
  • www.fleshlightdistribution.com

  • Affiliate Questions? Visit:
  • www.FNCash.com