Frequently Asked Questions
INTERACTIVE LIFE FORMS, LLC
PRIVACY POLICY
Effective as of January 3, 2013
This website (the “
Site”) is the property of Interactive Life Forms, LLC (“
ILF”, “
we”, or “
us”), a Texas Limited Liability Company, whose primary offices are located at 4401 Friedrich Lane, Suite 302, Austin, TX 78744. ILF respects the privacy of those who access and/or use the Site (“
You”, “
Your”, “
User”, or collectively “
Users”) and is committed to protecting the privacy of the personally identifiable information we collect from You as You access and/or use the Site via the internet, the world wide web, mobile networks, or any other communication methods now known or in the future developed.
THIS PRIVACY POLICY SET FORTH BELOW (THE “
PRIVACY POLICY”) HEREBY INCORPORATES BY REFERENCE THE
TERMS OF USE OF THE SITE AND IS INCORPORATED INTO AND IS SUBJECT TO THE
TERMS THEREIN. YOUR USE OF THE SITE AND ANY PERSONAL INFORMATION YOU PROVIDE THROUGH THE SITE ARE SUBJECT AT ALL TIME TO THE PRIVACY POLICY AND THE
TERMS OF USE.
BY USING THE SITE, YOU ARE ACCEPTING THE PRIVACY POLICY AND THE TERMS OF USE.
- The Information That The Site Collects
- Automatically Collected Information
When You access the Site, we may send one or more cookies to Your computer. A cookie is a small text file containing a string of alphanumeric characters that a website stores on Your computer that Your browser provides to a website each time You access the website. Use of cookies is very common on the Internet. We use these cookies to identify prior Users and track usage of the Site. We do not use cookies to personally identify Users of the Site. You can
remove these cookies and modify Your browser’s settings to accept all cookies, reject all
cookies, or notify You when a cookie is sent. Please review Your web browser’s “Help” file to learn the proper way to modify Your cookie settings.
In addition, like many websites, when You access the Site, we may automatically record certain
information from Your system by using different types of other common Internet
technology. This automatically collected information may include Your Internet Protocol
address (“IP Address”), a unique device or User ID, version of software installed, system type,
the content and pages that You access on the Site, and the dates and times that You visit Site.
- Personally Identifiable Information
ILF only collects personally identifiable information that is voluntarily provided to us by a User.
- The Way We Use This Information
- Automatically Collected Information
ILF uses cookies and other automatically collected information to identify prior Users, to track
usage of the Site, and for analytical purposes to help us improve the Site and our business in
general. We may on occasion provide this information to an affiliate or third party to assist us in providing these functions.
- Personally Identifiable Information
The personally identifiable information that Users voluntarily provide to ILF may be used by ILF
and our Affiliates for administrative purposes; for authentication purposes; to properly operate,
maintain, and provide You with the features and functionality of the Site; to customize and
personalize features for You and otherwise enrich your experience when using the Site; to
present You with promotions, advertisement, and opportunities We believe may be of interest
to You; to enable our affiliates and to assist us in operating, maintaining, and providing our
Services and products to You; to enable us to carry out our obligations arising from any
contracts/subscriptions entered into with You; to notify You about changes to the Privacy Policy
or the Terms of Service, Site, or Site (if we deem it appropriate); to investigate and help prevent
potentially unlawful activity or activities that threaten the integrity of the Site, ILF Content, or
ILF Technology; to investigate allegations of fraud or violations of the Terms; to enforce or apply
our rights under the Terms; and/or to protect the rights, property, or safety of any of our Users
or others; to improve the quality and design of the Site and to create new features, promotions,
functionality, and services by storing, tracking, and analyzing your preferences and trends.
- Security of Information
ILF maintains our systems in accordance with commercially reasonable industry standards to
preserve the integrity and security of Your personally identifiable information. We cannot,
however, ensure or warrant the security of any information You Transmit through the Site, and
You do so at Your own risk. Once we receive Your transmission of information, we make
commercially reasonable efforts to ensure the security of our systems. However, please note
that this is not a guarantee that such information may not be accessed, disclosed, altered, or
destroyed by breach of any of our physical, technical, or managerial safeguards. “Perfect
security" does not exist on the Internet, and You use the Site at Your own risk.
- Lost or Stolen Information.
You are solely responsible for any and all use of Customer Account, Fleshlight Videos Account
and/or Forum Membership. You are solely responsible for the confidentiality and security of
Customer Account, Fleshlight Videos Account and/or Forum Membership password and log-in
information. You agree to immediately notify ILF of any actual or suspected breach of security
or unauthorized use of Your Customer Account, Fleshlight Videos Account and/or Forum
Membership.
- Children
ILF DOES NOT SELL PRODUCTS OR SERVICES FOR PURCHASE BY CHILDREN. YOU MUST BE AT LEAST 18 YEARS OF AGE OR 21 IN SOME AREAS, TO ACCESS OR USE THE SITE AT ANY TIME OR IN ANY MANNER. BY USING THE SITE, YOU REPRESENT THAT YOU ARE VOLUNTARILY CHOOSING TO VIEW AND ACCESS SEXUALLY-ORIENTED ADULT CONTENT FOR YOUR OWN PERSONAL USE, YOU ARE THE LEGAL AGE IN YOUR JURISDICTION TO VIEW SUCH MATERIAL, YOU WON’T ALLOW ANY PERSON UNDER THE LEGAL AGE TO VIEW SUCH MATERIAL OR PEOPLE WHO MAY BE
OFFENDED BY SUCH MATERIAL TO VIEW ANY ADULT CONTENT FROM THIS SITE, YOU HAVE NOT BEEN PREVIOUSLY SUSPENDED FROM THE SITE, YOU ARE NOT ACCESSING THIS SITE FROM ANY MUNICPALITY, CITY, STATE, COUNTRY, OR OTHER JURISDICTION WHERE VIEWING SUCH CONTENT IS PROHIBITED BY LAW, AND THAT THE ADULT CONTENT YOU HAVE CHOSEN TO ACCESS AND/OR TRANSMIT FROM THIS SITE IS WITHIN THE CONTEMPORARY STANDARDS OF ACCEPTANCE AND TOLERANCE OF YOUR COMMUNITY FOR SUCH MATERIALS.
PROTECTING THE PRIVACY OF YOUNG CHILDREN IS ESPECIALLY IMPORTANT. FOR THAT REASON, ILF DOES NOT KNOWINGLY COLLECT OR MAINTAIN PERSONALLY IDENTIFIABLE INFORMATION FROM PERSONS UNDER 13 YEARS-OF-AGE. IF ILF LEARNS THAT PERSONALLY-IDENTIFIABLE INFORMATION OF PERSONS LESS THAN 13-YEARS-OF-AGE HAS BEEN COLLECTED ON OR THROUGH THE SITE, THEN WE WILL TAKE THE APPROPRIATE STEPS TO DELETE THIS INFORMATION.
IF YOU ARE THE PARENT OR LEGAL GUARDIAN OF A CHILD UNDER 13 WHO HAS PROVIDED US WITH PERSONALLY IDENTIFIABLE INFORMATION, THEN PLEASE EMAIL US AT customerservice at fleshlight.com TO HAVE THAT INFORMATION DELETED IMMEDIATELY.
The following are some resources that may help parents and legal guardians in monitoring and limiting children’s access to certain types of material on the internet. While ILF does not endorse these products, we provide information about them as a public service.
- Links to Third Party Sites
The Site may include links or references to other websites or services (“Linked Sites”). Linked
Sites are provided for Your convenience and information only. Please be aware that ILF is not
responsible for the privacy practices of such sites. We encourage You to be aware of when You
leave the Site and to read the privacy statements of each and every website that collects
personally identifiable information. This Privacy Policy applies solely to information collected by
ILF through the Site.
- Events Outside Of Ordinary Business Practices
IN CONNECTION WITH AN EVENT OUTSIDE OF ILF’S ORDINARY BUSINESS PRACTICES, INCLUDING
BUT NOT LIMITED TO A SALE, MERGER, CONSOLIDATION, CHANGE IN CONTROL, TRANSFER OF
SUBSTANTIAL ASSETS, REORGANIZATION, OR LIQUIDATION, ILF RESERVES THE RIGHT TO
TRANSFER, SELL, OR ASSIGN THE INFORMATION THAT WE HAVE COLLECTED FROM USERS.
ILF ALSO RESERVES THE RIGHT TO DISCLOSE USER INFORMATION IN THE GOOD-FAITH BELIEF THAT IT IS REQUIRED TO DO SO PURSUANT TO JUDICIAL OR OTHER GOVERNMENTAL SUBPOENAS, WARRANTS, OR ORDERS, OR TO DISCLOSE SUCH DATA TO A GOVERNMENTAL
INSTITUTION THAT HAS ASSERTED ITS LAWFUL AUTHORITY TO OBTAIN THE INFORMATION.
ILF ALSO RESERVES THE RIGHT TO DISCLOSE USER INFORMATION THAT WE BELIEVE, IN GOOD FAITH, IS APPROPRIATE OR NECESSARY: TO TAKE PRECAUTIONS AGAINST LIABILITY; TO PROTECT
ILF FROM FRAUDULENT, ABUSIVE, OR UNLAWFUL USES; TO INVESTIGATE AND DEFEND
OURSELVES AGAINST THIRD-PARTY CLAIMS OR ALLEGATIONS; TO ASSIST GOVERNMENT
ENFORCEMENT AGENCIES; TO PROTECT THE SECURITY OR INTEGRITY OF THE SITE; OR TO
PROTECT THE RIGHTS, PROPERTY, OR PERSONAL SAFETY OF ILF, OUR USERS, OR OTHERS.
- NON-U.S. USERS
FOR USERS VISITING THE SITE FROM THE EUROPEAN ECONOMIC AREA OR OTHER NON-U.S. TERRITORIES, PLEASE NOTE THAT ANY DATA YOU VOLUNTARILY PROVIDED US WILL BE TRANSFERRED OUTSIDE THE EUROPEAN ECONOMIC AREA OR SUCH OTHER NON-U.S.
TERRITORY FOR USE BY ILF FOR ANY OF THE PURPOSES DESCRIBED HEREIN.
- Change in Privacy Policy
By using the Site, you are accepting the Privacy Policy and the Terms of Use. ILF reserves the right, in our sole discretion, to modify, alter, or otherwise update this Privacy Policy at any time. Such modifications shall be effective immediately upon posting. You are responsible for
regularly reviewing the Privacy Policy. Your continued access to and/or use of the Site
constitutes Your agreement to all such modifications.
- Google Analytics
Through our provider, Google Analytics, data is collected about use of our sites. We will not provide Google Analytics with your name, credit card number, birthday, phone number, email address and address information. We assign a random number to your usage so that Google Analytics can identify unique users of our sites. However, Google Analytics cannot associate that number with your personally identifiable information. We recognize that you may prefer to limit or eliminate the data that Google Analytics collects about your use of our sites. Google Analytics does provide an “Opt-out” option. Directions can be found at: http://www.google.com/analytics/learn/privacy.html.
- Your California Privacy Rights
California residents who have an established business relationship with ILF may choose to opt out of ILF disclosing personal information about them to third parties for marketing purposes. From time to time, we may share your personal information with carefully screened companies that offer products or services that we believe you may enjoy. If you do not want us to share your personal information with such third parties, please send us your name, email address, street address and phone number to http://support.fleshlight.com. Your opt out request will be processed within 30 days of the date it was received.
- Visitors From Outside the US
If you are a visitor from outside the United States, please be aware that our company and servers are located in the United States. You hereby consent to your information being processed in the United States as set forth in this Privacy Policy.
- Contact Information
Interactive Life Forms, LLC
7000 Burleson Road, Building C
Austin, TX 78744
Phone: +1 (855)-755-3111
Hours:
Mon-Fri 6 am - 10 pm CST
Sat-Sun 11 am - 10 pm CST
If you have a privacy question about our website or would like to change or remove any of your information, please submit a Ticket here: http://support.fleshlight.com.