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Choose from the sections below:

General FAQ
For questions about Fleshlight products.

Ordering & Payment Information
For questions about placing an order.

Shipping Information
For questions about shipping.

For questions about returning a Fleshlight item.

Terms of Service
The Fleshlight terms of service details.

Privacy Policy
The Fleshlight privacy policy details.

Contact Us
A listing of how to reach us.

Frequently Asked Questions (FAQ) :: Contact Information

Choose a method for contacting our Fleshlight support staff:

  • Submit a ticket:
    Fleshlight Customer Service
  • Phone:
    Toll Free: 888-804-4453
    International Callers Use:
    (You may need to enter the US country code first by dialing 011-1-512-865-5266.)

    Mon-Thur 7 am - 10 pm CST/ Fri 6 am - 8 pm CST/ Sun 8am - 6 pm (UTC/GMT -6)
    (Please assist us by having your order number available before calling.)
  • Email:
  • Address for returns and payment by mail:
    ILF Inc.
    Attn: Billing Department
    7000 Burleson Road, Building C
    Austin, TX 78744
  • Wholesale Questions? Visit:
  • Affiliate Questions? Visit:

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